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IT Essentials Chapter 11 Quiz Answers Online

Last Updated on May 20, 2021 by Admin

IT Essentials Chapter 11 Quiz Answers Online

ITE -- Chapter 11 Quiz

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ITE — Chapter 11 Quiz

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  1. Question 1 of 15
    1. Question
    5 points
    Match the common printer configuration options to the correct descriptions. (Not all options are used.)
    Sort elements
    • standard, draft, gloss, or photo
    • multiple colors used
    • draft, normal, or photo
    • standard paper, envelopes, or business cards
    • only black ink used
    • paper type
      • color printing
        • print quality
          • paper size
            • black-and-white printing
              Correct

              Incorrect

            • Question 2 of 15
              2. Question
              1 points
              While troubleshooting a printer problem, a technician discovers that the printer has been connected to the wrong computer port. Which printer problem would this mistake have caused?
              Correct

              Incorrect

              If the printer is connected to the wrong computer port, then the print jobs will appear on the print queue but documents will not be printed by the printer.

              Hint

              If the printer is connected to the wrong computer port, then the print jobs will appear on the print queue but documents will not be printed by the printer.

            • Question 3 of 15
              3. Question
              1 points
              Which method is recommended for cleaning the print heads in an inkjet printer?
              Correct

              Incorrect

              Inkjet print heads cannot usually be effectively cleaned by physical means. The vendor supplied printer software utility is recommended.

              Hint

              Inkjet print heads cannot usually be effectively cleaned by physical means. The vendor supplied printer software utility is recommended.

            • Question 4 of 15
              4. Question
              1 points
              Which type of document typically takes the longest time to print?
              Correct

              Incorrect

              The more complex the structure of the printout, the more time it takes to print. Photo quality picture, high quality text, and draft text are less complex than a digital color photograph.

              Hint

              The more complex the structure of the printout, the more time it takes to print. Photo quality picture, high quality text, and draft text are less complex than a digital color photograph.

            • Question 5 of 15
              5. Question
              1 points
              What term is used to describe dual-sided printing?
              Correct

              Incorrect

              Some printers have the capability to perform duplex printing, which is printing on both sides of the paper. IR printing is a form of wireless printing using infrared technology. Buffering is the process of using printer memory to store print jobs. Spooling puts print jobs into a print queue.

              Hint

              Some printers have the capability to perform duplex printing, which is printing on both sides of the paper. IR printing is a form of wireless printing using infrared technology. Buffering is the process of using printer memory to store print jobs. Spooling puts print jobs into a print queue.

            • Question 6 of 15
              6. Question
              1 points
              A technician wants to share a printer on the network but according to the company policy, no PC should have a directly connected printer. Which device would the technician need?
              Correct

              Incorrect

              Hardware print servers permit several users to connect to a single printer without the need for a computer to share the printer. USB hubs, LAN switches, and docking stations are incapable of sharing printers.

              Hint

              Hardware print servers permit several users to connect to a single printer without the need for a computer to share the printer. USB hubs, LAN switches, and docking stations are incapable of sharing printers.

            • Question 7 of 15
              7. Question
              1 points
              How could a user share a locally connected printer with other users on the same network?
              Correct

              Incorrect

              Enabling print sharing allows a computer to share the printer over the network. Installing a USB hub allows a number of peripheral connections to the same computer. Print drivers do not provide the ability to share printers.

              Hint

              Enabling print sharing allows a computer to share the printer over the network. Installing a USB hub allows a number of peripheral connections to the same computer. Print drivers do not provide the ability to share printers.

            • Question 8 of 15
              8. Question
              2 points
              What are two closed-ended questions that a technician could ask a user while trying to identify the problem with a printer? (Choose two.)
              Correct

              Incorrect

              Closed-ended questions require only a yes or no answer that can confirm a fact. Open-ended questions require the user to describe the problem symptoms in detail.

              Hint

              Closed-ended questions require only a yes or no answer that can confirm a fact. Open-ended questions require the user to describe the problem symptoms in detail.

            • Question 9 of 15
              9. Question
              1 points
              Which statement describes the print buffering process?
              Correct

              Incorrect

              Because multiple jobs can be received by a printer while it is busy printing other documents, these jobs must temporarily be stored until the printer is free to print them. This process is called print buffering.

              Hint

              Because multiple jobs can be received by a printer while it is busy printing other documents, these jobs must temporarily be stored until the printer is free to print them. This process is called print buffering.

            • Question 10 of 15
              10. Question
              2 points
              What are two potential disadvantages of replacing printer consumables with parts or components that are not recommended by the manufacturer? (Choose two.)
              Correct

              Incorrect

              Using components not recommended by the manufacturer may result in poor print quality and void the manufacturer warranty. The price and availability of nonrecommended parts may be advantageous, and the cleaning requirements may vary.

              Hint

              Using components not recommended by the manufacturer may result in poor print quality and void the manufacturer warranty. The price and availability of nonrecommended parts may be advantageous, and the cleaning requirements may vary.

            • Question 11 of 15
              11. Question
              1 points
              Dots per inch is used as a measure for which characteristic of a printer?
              Correct

              Incorrect

              The greater the number of dots per inch, the better the resolution of the picture and therefore the quality of printing.

              Hint

              The greater the number of dots per inch, the better the resolution of the picture and therefore the quality of printing.

            • Question 12 of 15
              12. Question
              1 points
              What is the first action that should be taken when performing preventive maintenance on a printer?
              Correct

              Incorrect

              Before performing maintenance on a printer, or any computer or peripheral, always disconnect the power source to prevent exposure to dangerous electrical voltages.

              Hint

              Before performing maintenance on a printer, or any computer or peripheral, always disconnect the power source to prevent exposure to dangerous electrical voltages.

            • Question 13 of 15
              13. Question
              1 points
              What software enables users to set and change printer options?
              Correct

              Incorrect

              A printer driver is software that allows a computer and a printer to communicate with each other. Configuration software enables users to set and change printer options. Firmware is a set of instructions stored on the printer that controls how the printer operates. Word processing applications are used used to create text documents.

              Hint

              A printer driver is software that allows a computer and a printer to communicate with each other. Configuration software enables users to set and change printer options. Firmware is a set of instructions stored on the printer that controls how the printer operates. Word processing applications are used used to create text documents.

            • Question 14 of 15
              14. Question
              1 points
              A small business has connected several printers to the web using Google Cloud Print. Mobile workers can then print job orders while they are on the road. This is an example of using what type of printer?
              Correct

              Incorrect

              Virtual printing sends the print job to a file (.pm, .pdf, .XPS, or to an image file) or to a remote destination in the cloud. Connecting a printer to the web using an application such as Google Cloud Print allows virtual printing from any location.

              Hint

              Virtual printing sends the print job to a file (.pm, .pdf, .XPS, or to an image file) or to a remote destination in the cloud. Connecting a printer to the web using an application such as Google Cloud Print allows virtual printing from any location.

            • Question 15 of 15
              15. Question
              2 points
              What are two disadvantages of sharing a directly connected printer from a computer? (Choose two.)
              Correct

              Incorrect

              Not requiring the other computers to be cabled directly to the printer is an advantage of printer sharing. To share a printer computers do not need to be running the same operating system, and more than one computer can send print jobs to the shared printer at the same time. However, the computer directly connected to the printer does needs to be powered on, even if not in use. It uses its own resources to manage all the print jobs coming to the printer.

              Hint

              Not requiring the other computers to be cabled directly to the printer is an advantage of printer sharing. To share a printer computers do not need to be running the same operating system, and more than one computer can send print jobs to the shared printer at the same time. However, the computer directly connected to the printer does needs to be powered on, even if not in use. It uses its own resources to manage all the print jobs coming to the printer.

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