Last Updated on May 20, 2021 by Admin
IT Essentials Chapter 11 Exam Online 2019
ITE -- Chapter 11
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ITE — Chapter 11
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Question 1 of 27
1. Question
1 pointsWhich factor affects the speed of an inkjet printer?Correct
Incorrect
The speed of an inkjet printer is determined mostly by the make and model of the printer, the quality of printing, and the complexity of the image. The quality of the paper, the cost of the cartridges, and the size of the power supply do not affect the speed of printing.
Hint
The speed of an inkjet printer is determined mostly by the make and model of the printer, the quality of printing, and the complexity of the image. The quality of the paper, the cost of the cartridges, and the size of the power supply do not affect the speed of printing. -
Question 2 of 27
2. Question
2 pointsWhat are two cables that are used to connect a computer to a printer? (Choose two.)Correct
Incorrect
Wiring a PC to a printer can be done through the following connections: serial, parallel (IEEE 1284 and SCSI), USB, Firewire (IEEE 1394) and Ethernet. PS/2, HDMI, and eSATA connections are used for other purposes.Hint
Wiring a PC to a printer can be done through the following connections: serial, parallel (IEEE 1284 and SCSI), USB, Firewire (IEEE 1394) and Ethernet. PS/2, HDMI, and eSATA connections are used for other purposes. -
Question 3 of 27
3. Question
1 pointsWhat type of connection would be used to connect a printer directly to the network?Correct
Incorrect
To connect a printer directly to the network an Ethernet connection through an RJ-45 interface would be used.Hint
To connect a printer directly to the network an Ethernet connection through an RJ-45 interface would be used. -
Question 4 of 27
4. Question
1 pointsWhat is a characteristic of thermal inkjet nozzles?Correct
Incorrect
Thermal inkjet nozzles work based on heat creating steam bubbles. Piezoelectric inkjet nozzles work based on vibration of crystals.Hint
Thermal inkjet nozzles work based on heat creating steam bubbles. Piezoelectric inkjet nozzles work based on vibration of crystals. -
Question 5 of 27
5. Question
1 pointsIn laser printing, what is the name of the process of applying toner to the latent image on the drum?Correct
Incorrect
The toner is applied to the latent image on the drum during developing. The toner attached to the latent image is transferred to the paper during transferring. The toner transferred is melted to the paper during fusing, and the drum gets a uniform negative charge during charging.Hint
The toner is applied to the latent image on the drum during developing. The toner attached to the latent image is transferred to the paper during transferring. The toner transferred is melted to the paper during fusing, and the drum gets a uniform negative charge during charging. -
Question 6 of 27
6. Question
1 pointsWhat mechanism is used in a laser printer to permanently fuse the toner to the paper?Correct
Incorrect
Heat is used during the fusing process in a laser printer to permanently fuse the toner to the paper.Hint
Heat is used during the fusing process in a laser printer to permanently fuse the toner to the paper. -
Question 7 of 27
7. Question
1 pointsWhich statement describes a printer driver?Correct
Incorrect
Printer drivers are software programs that convert various media types in a document to a stream of commands in a language that the printer can understand. During a printer installation, Windows links an interface called “printer” with a specific driver that is compatible with the actual printer hardware.Hint
Printer drivers are software programs that convert various media types in a document to a stream of commands in a language that the printer can understand. During a printer installation, Windows links an interface called “printer” with a specific driver that is compatible with the actual printer hardware. -
Question 8 of 27
8. Question
1 pointsA technician is installing a printer that will be directly connected to a computer. Why does the technician not connect the printer initially during the installation process?Correct
Incorrect
When installing a new printer that is attached directly to a workstation, a technician should read the installation instructions carefully. For some printers, the printer driver should be installed on the computer before the printer is connected.Hint
When installing a new printer that is attached directly to a workstation, a technician should read the installation instructions carefully. For some printers, the printer driver should be installed on the computer before the printer is connected. -
Question 9 of 27
9. Question
1 pointsA Windows 7 computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing?Correct
Incorrect
The Default Printer option is set globally and it will be the first printer to be chosen to print a job, unless Other Printer is selected in a Per-Document manner. Software-based printers are just instances of different kinds of printers, but for them to be chosen to do the job, they will need to be selected either as a default or per-document printer. There is no need to select a printer every time a printing job is sent.Hint
The Default Printer option is set globally and it will be the first printer to be chosen to print a job, unless Other Printer is selected in a Per-Document manner. Software-based printers are just instances of different kinds of printers, but for them to be chosen to do the job, they will need to be selected either as a default or per-document printer. There is no need to select a printer every time a printing job is sent. -
Question 10 of 27
10. Question
1 pointsWhat is a characteristic of global and per-document options in print settings?Correct
Incorrect
Global settings act as default settings, whereas per-document settings are helpful with specialized documents, like letters and spreadsheets.Hint
Global settings act as default settings, whereas per-document settings are helpful with specialized documents, like letters and spreadsheets. -
Question 11 of 27
11. Question
1 pointsA user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem?Correct
Incorrect
Calibrating the printer will align the heads and help in dosing the ink. The print spool problems are more related to queues. Color inkjet printers do not use drums or fusers.Hint
Calibrating the printer will align the heads and help in dosing the ink. The print spool problems are more related to queues. Color inkjet printers do not use drums or fusers. -
Question 12 of 27
12. Question
1 pointsThe users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this problem?Correct
Incorrect
Printer memory affects print speed and efficiency. Laser printers use memory to buffer print jobs, capturing them in printer memory while allowing computers to proceed with other work while printing.Hint
Printer memory affects print speed and efficiency. Laser printers use memory to buffer print jobs, capturing them in printer memory while allowing computers to proceed with other work while printing. -
Question 13 of 27
13. Question
1 pointsWhat is the purpose of the Additional Drivers button in the Sharing tab of the Printer Properties?Correct
Incorrect
The Additional Drivers button loads drivers in the sharing computer for other operating systems that the client computers may be running. For other printers in the network, the drivers must be loaded in the computers sharing the other printers. There is no need for additional drivers for duplex printing. The required drivers for other printers connected to the sharing computer will be loaded automatically.Hint
The Additional Drivers button loads drivers in the sharing computer for other operating systems that the client computers may be running. For other printers in the network, the drivers must be loaded in the computers sharing the other printers. There is no need for additional drivers for duplex printing. The required drivers for other printers connected to the sharing computer will be loaded automatically. -
Question 14 of 27
14. Question
2 pointsWhat are two methods to connect to a printer wirelessly? (Choose two.)Correct
Incorrect
Wireless printers can use Bluetooth, 802.11x, or infrared interfaces to connect wirelessly. WiMax, satellite, and microwave radio technologies are in practice never used to connect a printer to a network.Hint
Wireless printers can use Bluetooth, 802.11x, or infrared interfaces to connect wirelessly. WiMax, satellite, and microwave radio technologies are in practice never used to connect a printer to a network. -
Question 15 of 27
15. Question
1 pointsIn Windows 8, what must be configured to enable one user to share a USB-connected printer with another user on the same network?Correct
Incorrect
In both Windows 7 and 8, use the Network and Sharing Center control panel > Change advanced sharing settings to select the Turn on file and printer sharing option.Hint
In both Windows 7 and 8, use the Network and Sharing Center control panel > Change advanced sharing settings to select the Turn on file and printer sharing option. -
Question 16 of 27
16. Question
1 pointsWhich type of print server provides the most functions and capabilities?Correct
Incorrect
A dedicated PC print server has its own resources for the job and can manage several printers. A computer-shared print server uses its resources for sharing as well as for its own PC tasks. A hardware print server can only manage one printer, and a software print server cannot exist without hardware to run it.Hint
A dedicated PC print server has its own resources for the job and can manage several printers. A computer-shared print server uses its resources for sharing as well as for its own PC tasks. A hardware print server can only manage one printer, and a software print server cannot exist without hardware to run it. -
Question 17 of 27
17. Question
2 pointsWhat are two functions of a print server? (Choose two.)Correct
Incorrect
A print server can provide client computers access to print resources, manage print jobs by storing them in a queue until the print device is ready for them, and provide print job status messages to users.Hint
A print server can provide client computers access to print resources, manage print jobs by storing them in a queue until the print device is ready for them, and provide print job status messages to users. -
Question 18 of 27
18. Question
1 pointsWhich action supports an effective printer preventive maintenance program?Correct
Incorrect
Resetting the page counters will assist in documenting printer usage and planning future maintenance. Cleaning parts only when they are no longer working, replacing consumables at set time intervals regardless of need, and disconnecting the printer from the power when it is not in use are not related to a preventive maintenance program.Hint
Resetting the page counters will assist in documenting printer usage and planning future maintenance. Cleaning parts only when they are no longer working, replacing consumables at set time intervals regardless of need, and disconnecting the printer from the power when it is not in use are not related to a preventive maintenance program. -
Question 19 of 27
19. Question
1 pointsHow can the life of a thermal printer be extended?Correct
Incorrect
The life of a thermal printer can be extended by cleaning the heating element regularly with isopropyl alcohol. A thermal printer does not use toner, so cleaning with a vacuum cleaner with a HEPA filter is not necessary. The condition of the paper and the cleanliness of the outside of the printer would probably do little to extend the life of the printer.Hint
The life of a thermal printer can be extended by cleaning the heating element regularly with isopropyl alcohol. A thermal printer does not use toner, so cleaning with a vacuum cleaner with a HEPA filter is not necessary. The condition of the paper and the cleanliness of the outside of the printer would probably do little to extend the life of the printer. -
Question 20 of 27
20. Question
1 pointsAfter applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?Correct
Incorrect
Testing a printer by restarting it and printing a test page are actions taken within the verification of the solution and system functionality step.Hint
Testing a printer by restarting it and printing a test page are actions taken within the verification of the solution and system functionality step. -
Question 21 of 27
21. Question
1 pointsA technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?Correct
Incorrect
Recording the components and parts used to fix a printer problem is part of the documenting findings, actions, and outcomes step.Hint
Recording the components and parts used to fix a printer problem is part of the documenting findings, actions, and outcomes step. -
Question 22 of 27
22. Question
2 pointsWhat are two probable causes for printer paper jams?Correct
Incorrect
Humidity can cause sheets of paper to stick together which could cause paper jams. Using the wrong type of paper for a printer might also create a jamming issue.Hint
Humidity can cause sheets of paper to stick together which could cause paper jams. Using the wrong type of paper for a printer might also create a jamming issue. -
Question 23 of 27
23. Question
1 pointsWhat corrective action should be taken if a printer is printing faded images?Correct
Incorrect
If a printer is printing faded images, it is an indication that either the toner is low or the toner cartridge is defective.Hint
If a printer is printing faded images, it is an indication that either the toner is low or the toner cartridge is defective. -
Question 24 of 27
24. Question
1 pointsWhat corrective action would a technician take in response to a print spooler error?Correct
Incorrect
Print spooler errors can occur when the printer service is stopped or not working properly. The first corrective action is to restart the print spooler. In some cases, it may be necessary to reboot the computer.Hint
Print spooler errors can occur when the printer service is stopped or not working properly. The first corrective action is to restart the print spooler. In some cases, it may be necessary to reboot the computer. -
Question 25 of 27
25. Question
1 pointsWhat would cause an inkjet printer to fail to print any pages?Correct
Incorrect
An inkjet printer will commonly fail to print when the inkjet cartridge is empty.Hint
An inkjet printer will commonly fail to print when the inkjet cartridge is empty. -
Question 26 of 27
26. Question
1 pointsA user tells a technician that the printer does not respond to attempts to print a document. The technician attempts to print a document and the printer does not output any pages. The technician notices that the printer LCD display is blank and unlit. What is most likely the problem?Correct
Incorrect
If the printer display is displaying nothing and the printer is not attempting to print a document, most likely the printer is turned off.Hint
If the printer display is displaying nothing and the printer is not attempting to print a document, most likely the printer is turned off. -
Question 27 of 27
27. Question
5 pointsMatch the common printer configuration options to the correct descriptions. (Not all options are used.)
Sort elements
- print sets of a document with multiple pages
- landscape or portrait
- images printed using only black ink in different shades
- normal, banner, booklet, or poster
- two-sided printing
- draft, normal, or photo
-
collate
-
paper orientation
-
grayscale printing
-
print layout
-
duplex
Correct
Incorrect